Got Questions? We've Got Answers.
📦 Exchange & Returns
Q: Do you offer exchanges?
A: Yes. We offer exchanges only for size issues, and only if the customer raises a request within 24 hours of delivery.
Q: How do I request an exchange?
A: Contact us within 24 hours of receiving your order. Share your order number and the size you want to exchange for.
Q: What conditions must be met for an exchange?
A:
1.Product must be unused
2.Product must be unwashed
3.Must include original packaging & tags
4.No stains, perfume smell, damage, or signs of wear
If any of these conditions fail, the exchange will be rejected.
Q: Do you offer refunds?
A: No. We only provide size exchanges, not refunds.
Q: Who pays for exchange shipping?
A: The customer must ship the product back to us. After we receive and verify the item, we will dispatch the replacement size.
